Credit Cards and Plans
Comenity BankHeadquarters
Find BBB Accredited Businesses in Credit Cards and Plans.
See Hours
Monday | 8:00 AM - 10:00 PM |
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Tuesday | 8:00 AM - 10:00 PM |
Wednesday | 8:00 AM - 10:00 PM |
Thursday | 8:00 AM - 10:00 PM |
Friday | 8:00 AM - 10:00 PM |
Saturday | 8:00 AM - 10:00 PM |
Sunday | Closed |
About
This business has 1 alert
Important information
- Additional Info:
Because the company processes consumer credit card accounts and billing statements for many retail stores and businesses, the company advised in a letter to the BBB that an account number is necessary to address communication from our BBB in a timely manner. Therefore, we suggest that if you are filing correspondence with our office concerning this company, that you include your complete name and mailing address, the merchant's name, and the account number.
Company advises if consumers are attempting to reach Customer Service, check the number on the back of their card for the appropriate number for that client.Prior to September 10, 2021, BBB published 25% of complaint details, as a representative sample of complaints for this business, consistent with national BBB policy.
- Additional Info:Comenity Bank, which formerly did business as World Financial Network Bank, and Comenity Capital Bank, which formerly did business as World Capital Bank, are wholly-owned subsidiaries of Alliance Data Systems, and BBB maintains separate reports on these 2 entities which are available at these links:
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