About
This business has 2 alerts
Important information
- Additional Info:Noraliz Gomes, principal of Capeles is also the principal of Yenziel Chaucha Appliances. BBB has a separate profile for Yenziel Chaucha Appliances.
- Additional Info:An investigation was opened by BBB staff regarding Capeles on July 19th, 2022. This investigation was prompted by a large volume of complaints and negative customer reviews about the company. The complaints and customer reviews allege that Capeles is selling broken appliances and not delivering goods that were paid for. In August 2020, BBB received a Scam Tracker submission about a Capeles purchase and in November 2020, BBB received its first formal complaint from a consumer. In a majority of the complaints, the consumer states they unknowingly purchased a broken appliance and the company would not refund or repair the item. A few consumers also mention that the company fails to deliver purchases and blocks the consumers from further contact. To date, BBB has received 18 complaints, most of which have been closed with no response from the business.
Business Details
- Local BBB:
- BBB Serving Greater Cleveland
- BBB File Opened:
- 9/2/2020
- Business Started:
- 5/17/2020
- Type of Entity:
- Sole Proprietorship
- Business Management:
- Noraliz Gomez
Additional Contact Information
- Customer Contacts
- Noraliz Gomez
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Business Categories
- Second Hand Store
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.