Business ProfileforChampion Windows & Home Exteriors
Current Alerts For This Business
“BBB files indicate a pattern of complaints for Champion Windows and Home Exteriors. Complaints allege customer service issues, including but not limited to, failures to return customer calls, set and keep appointments and honor warranty work in a timely manner.
Response from Champion Windows & Home Exteriors:
"There are reasons Champion has been in business since 1953 and proudly services over two million consumers. There are also obvious reasons why this past year has been very different than others. As the one nationwide provider that sells, manufacturers, installs and warranties its products through 100% company-owned locations, the impacts of Covid caused major backlogs to our supply chain and wreaked havoc on our workforce that cannot work remotely, particularly factory workers, operations, service techs and installers. We want consumers to know that initiatives are underway to demonstrate we’re committed to improving our service levels, completing jobs as soon as possible and honoring our warranty.”
At-a-glance
Related Categories
Overview
Champion Windows and Home Exteriors offers new replacement windows, patio enclosures, sunrooms, vinyl siding and entry doors. All products are designed, built, installed, and guaranteed by Champion and are backed by their limited lifetime warranty. In business since 1953, Champion has its manufacturing and corporate headquarters is in Cincinnati, Ohio and has company-owned local showrooms in 55 US cities.
Business Details
This is a multi-location business.
- Headquarters
- 12121 Champion Way, Cincinnati, OH 45241-6419
- BBB File Opened:
- 1/1/1954
- Years in Business:
- 71
- Business Started:
- 1/1/1953
- Type of Entity:
- Sole Proprietorship
- Hours of Operation
Primary
- M:
- 9:00 AM - 6:00 PM
- T:
- 9:00 AM - 6:00 PM
- W:
- 9:00 AM - 6:00 PM
- Th:
- 9:00 AM - 6:00 PM
- F:
- 9:00 AM - 5:00 PM
- Sa:
- 9:00 AM - 4:00 PM
- Su:
- Closed
- Business Management
- Mr. Todd Dickson, CEO
- Ms. Maggie Mischkulnig, Marketing Specialist
- Ms. Sandy Stude, Vice President of Administration
- Contact Information
Principal
- Mr. Todd Dickson, CEO
- Ms. Sandy Stude, Vice President of Administration
- Additional Contact Information
Fax Numbers
- (513) 346-4614Primary Fax
Phone Numbers
- (513) 276-4281Other Phone
- (513) 208-2550Other Phone
Email Addresses
- Primary
- (513) 346-4614
Customer Complaints
0 Customer Complaints
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