Business ProfileforFirst Student
Additional business information
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On March 28, 2019, The Washington Utilities and Transportation Commission (UTC) imposed a $23,700 penalty against First Student, Inc. after a routine staff investigation that found the following violations of state and federal transportation safety laws:
-44 violations of using a driver without a pre-employment controlled substance test;
-13 violations of making fraudulent or intentionally false statements on the accuracy of records;
-One violation of using a vehicle with inoperative/defective brakes;
-99 violations of failing to require drivers to prepare driver vehicle inspection reports; and
-Two violations of using vehicles with oil and grease leaking from wheel hubs.
First Student, Inc. must not incur any repeat violations within two years, and the company must provide staff with the results of its internal site safety reviews and safety wellness checks identified in the company’s corrective action safety plan within one year.
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 600 Vine St Ste 1400, Cincinnati, OH 45202-2426
- BBB File Opened:
- 4/17/1997
- Years in Business:
- 25
- Business Started:
- 7/6/1999
- Business Incorporated:
- 8/28/1991
- Type of Entity:
- Corporation
- Related Businesses
- Business Management
- Mr. Tom Secrest, Vice President
- Ms. Claire Miller, Senior Vice President
- Mr. Paul Osland, President
- Mr. Darryl Hill, Senior Vice President
- Mr. Scott Spivey, Senior Vice President
- Mr. Roger Moore, Senior Vice President
- Contact Information
Principal
- Mr. Paul Osland, President
- Additional Contact Information
Phone Numbers
- (513) 241-2200Other Phone
- (517) 263-2464Other Phone
Email Addresses
- Primary
Website Addresses
- (513) 241-2200
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.