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- Additional Info:Callers have indicated to the BBB that they have received calls from a representative claiming to be affiliated with Duke Energy. The representative told the callers that he needed a checking account number in order to grant discounts on customer's bills. Duke Energy has confirmed that these calls were not legitimate calls from their company. If you receive a questionable call claiming to be from Duke, please call Duke Energy at 421-9500 to verify the legitimacy of the call.
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