Additional business information
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On August 14, 2019, in the 18th Judicial District of Kansas, Walmart, Kroger/Dillons, and P&GD (a Proctor & Gamble Company affiliate) entered into a consent judgment and injunction with the Office of the District Attorney and agreed to pay $39,467.00. The District Attorney's Consumer Protection Division investigated sales of Olay brand soap advertised using the words "TWIN PACK Buy 2 & Save" but which were more expensive than the single pack displayed next to it.
The investigation alleged that Sedgwick County Consumers generally spent approximately $0.30 - $1.00 more when buying the "TWIN PACK", however, the "TWIN PACK" contained bars of soap approximately 15% smaller that the single pack.
The District Attorney's Consumer Protection Division's investigation concluded Walmart, Kroger/Dillons and P&GD violated the Kansas Consumer Protection Act.
All three Defendants agreed to a consent judgment without a trial and acknowledged the purpose of the judgment was to address restitution, specific performance, civil penalties, and investigative expenses. Due to the inability of finding the actual consumers, the Defendants agreed to pay $19,000.00 in restitution indirectly, to a charitable organization serving Sedgwick County. The Defendants also agreed to pay a $19,000.00 civil penalty, along with court costs and investigative expenses.
Click here to view the press release in its entirety.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 2 Procter & Gamble Plaza, Cincinnati, OH 45202
- BBB File Opened:
- 2/1/1928
- Years in Business:
- 187
- Business Started:
- 8/22/1837
- Business Started Locally:
- 8/22/1837
- Business Incorporated:
- 5/5/1905
- Accredited Since:
- 2/1/1928
- Type of Entity:
- Corporation
- Alternate Business Name
- P&G
- Related Businesses
- Business Management
- Mr. David Taylor, President/CEO
- Mr. Jon Moeller, COO
- Mr. Andre Schulten, CFO
- Contact Information
Principal
- Mr. David Taylor, President/CEO
- Additional Contact Information
Phone Numbers
- (513) 983-2222Other Phone
- (513) 983-2184Other Phone
- (513) 983-2222
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.