Business ProfileforMotocentro USA
Current Alerts For This Business
BBB has received one Scam Tracker report from August 2020 and one complaint from September 2020 for Motocentro USA Limited. The complainant stated a $500 electric scooter was ordered from the company website. The seller contacted the complainant and said an error had been made and ten scooters were sent instead of just one. The complainant was ask to pay an additional $450 to cover the additional merchandise. It was bargained to pay an additional $300 for transport fees. After the money was sent, the seller changed his mind and requested a full $5000 to cover all 10 scooters, to which the complainant said no. To date, no scooters have been sent.
Through BBB investigation, BBB has confirmed items found on the company website are located on several different websites throughout the internet. BBB has also verified with the Carrollton post office, the address given for the company at 604 Glory Road, Northwest, Carollton, OHIO, USA, does not exist. BBB was not able to reach the company using the given phone number. It was also found the company website states the company is located in Carollton, Ohio and Canada while their "products are held and distributed from our warehouse in Nashville,TN,USA." The website also states their payment methods are "Bank Wire Transfer,Money Gram,Western Union Money Transfer,Bitcoin,MPESA and Paypal".
BBB warns any consumer to do further research prior to completing online shopping transactions when there are several Red Flags on company websites! The above forms of payment are scammers favorite forms of payment as they are difficult to track and get refunded. When not sure, call your BBB for further assistance!
For more BBB Tips: Online Shopping.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 604 Glory Rd NW, Carrollton, OH 44615
- BBB File Opened:
- 9/22/2020
- Business Management
- Youssef Tarkis, Complaint Handler
- Contact Information
Principal
- Youssef Tarkis, Complaint Handler
Customer Contact
- Youssef Tarkis, Complaint Handler
- Additional Contact Information
Phone Numbers
- (484) 841-9285Other Phone
Email Addresses
- Primary
- (484) 841-9285
Customer Complaints
0 Customer Complaints
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