Business ProfileforEmania Slim
Current Alerts For This Business
On March 27, 2020, BBB received a Scam tracker report stating the consumer had purchased a supplement online as a trial offer. The consumer alleges they were were not notified during the purchase they were also signing up for a monthly membership of $89.97, but now are finding the charge on their credit card. The consumer states they have emailed the website support email, however it was returned as undeliverable.
BBB reviewed the company website and attempted to contact the company via email regarding issues violating the BBB Code of Advertising, specifically:
1. “14 day trial offer into a
monthly auto-ship program for $89.97 for Get Emania Slim,” violates the
Negative Option Plans, Continuity Plans and Automatic Shipments section which
states any advertisement including an
offer to provide additional services, such as a monthly auto-ship program,
should include a clear and conspicuous disclosure of all the terms of the
negative option feature.
2. Governing Law found in “terms” stated “this agreement and its
performance shall be governed by the laws
of the state of New York, United States of America, without regard to its
conflict of laws provisions. You consent and submit to the exclusive
jurisdiction of the state and federal courts located in Rochester County,
the state of New York, United States of America,…”. Based on the Basic Principles of the BBB’s Code of Advertising, BBB asked the company to clarify why the agreement
was based on laws of the state of New York and the courts in Rochester County,
when the two addresses found on the company website were in Ohio and
California.
The company support email could not be delivered, so BBB mailed the
website concerns to the Alliance address found on the website. As of May 5,
2020, the company has not responded to BBB concerns.
Upon BBB investigation, the Alliance, OH address has been determined to
be a UPS store, while the CA address found on the website is also found on two more
vitamin and supplement websites. The company website was created in August of 2019.
BBB offers tips for consumers when shopping online: Smart Shopping Online.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 2212 W State St # 281, Alliance, OH 44601-3529
- BBB File Opened:
- 3/30/2020
- Alternate Business Name
- Regal Trim
- Emania Hot Shores LLC
- Additional Contact Information
Email Addresses
- Complaint
- Inquiry
Customer Complaints
0 Customer Complaints
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