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- Additional Info:The BBB does not know where this business is located, we have not been able to find a local address and the business was unwilling to provide one when they were contacted by phone indicating that they are a mobile company.
BBB (BBB) is warning consumers to beware of untrustworthy locksmith companies that are ripping off consumers across the country.
Complaints to BBB reveal that several locksmith companies, all using similar methods, are significantly overcharging consumers, charging consumers for unnecessary services, using intimidation tactics, and failing to give refunds or respond to consumer complaints.
These companies pose as a local locksmith in cities across the country and advertise in the yellow pages using local phone numbers and fake local addresses. A consumer might think they're dealing with a local locksmith but their phone call is actually connected to a call center located in another area or state. Consumers are quoted a reasonable price over the phone but when the locksmith arrives - typically in an unmarked vehicle - he demands significantly more money than originally quoted, often only accepting cash.
These companies are very good at posing as trustworthy locksmiths. Before you find yourself in the unfortunate position of being locked out of your car or house, do your research and find a truly dependable locksmith in your area.
Ask around and always check with your BBB first to find reputable businesses. Consumers' who feel that they've been taken advantage of by a locksmith, can go to www.bbb.org to file a complaint with their local BBB
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