About
Overview
BBB Accredited Since: 7/10/2020
Years in Business: 5
Payment methods:
Visa, Master Card, Discover, Diner's Club, Amazon Pay, Apple Pay, Google Pay, American Express, Klarna, Shop Pay, Venmo & JCB
BBB Accreditation & Rating
About This Business
Products and Services
Business Details
- Local BBB:
- BBB Serving Metropolitan New York
- BBB File Opened:
- 7/8/2020
- Business Started:
- 1/7/2020
- Business Incorporated:
- 1/17/2020
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- B & G Cottage LLC
Additional Contact Information
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Refund and Exchange Policy
- Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
All Products from Kingston Brass or their affiliates are subject to a 25% restocking fee.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. - Business Categories
- Bathroom Accessories, Online Retailer
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