About
About This Business
Products and Services
Business Details
- Local BBB:
- BBB Serving Metropolitan New York
- BBB File Opened:
- 12/31/2020
- Business Started:
- 7/31/2019
- Business Incorporated:
- 7/31/2019
- Type of Entity:
- Corporation
Additional Contact Information
- Fax numbers
- Other Fax: (516) 864-4618
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Refund and Exchange Policy
Metabolic Assessment:
If you change your mind and decide to cancel within 48 hours of purchase, you may request a full refund.
If you change your mind and decide to cancel after 48 hours of purchase, but before your Metabolic Assessment, you may request a refund, less a $50 fee. If you've had your Metabolic Assessment, your payment is non-refundable and we cannot issue a refund.
If you do not complete your Metabolic Assessment within 45 days of purchase, you forfeit the Metabolic Assessment, and are not eligible for a refund.One-Year Metabolic Reset:
If you change your mind and decide to cancel your One-Year Metabolic Reset within 48 hours of purchase, you may request a full refund.
If you change your mind and decide to cancel after 48 hours of joining, but before your first doctor’s visit, you may request a refund, less a $150 fee. If you do not complete your first doctor's visit within 45 days of purchase, we will cancel your membership and you may request a refund, less a $250 fee.
If you change your mind and decide to cancel after your first doctor’s visit, your payment is non-refundable and we cannot issue a refund.
If you need to take a break for any reason, you can pause the One-Year Metabolic Reset for up to 90 days once during your membership. After 90 days, you will be able to rejoin your program for the remaining duration of your membership.
If you are in any way unsatisfied with your insurance plan’s coverage of your medications, we can end your program and refund the cost of your One-Year Metabolic Reset, less a $250 fee, before you fill your first month’s medication.
In the rare case that your Calibrate doctor determines you are unable to continue taking the medications due to side effects, we will refund the cost of your program less a $250 fee.- Business Categories
- Weight Loss, Health and Wellness, Health
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