Business ProfileforMaddy's Home Furniture & More, LLC
Current Alerts For This Business
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On 4/26/2021, the New York City Department of Consumer and Worker Protection (DCWP) Commissioner Lorelei Salas announced that the New York County Supreme Court has issued a decision in the agency’s case against Maddy’s Home Furniture and More, LLC and related companies, which operate multiple furniture store locations under various names (Maddy’s Home Furniture, Dubai Furniture, Furniture Saving, Burnside Furniture, La Reina Furniture, and El Rey Furniture) throughout the city. The judge ordered Maddy’s and affiliates to pay $250,000 to a consumer restitution fund that will be administered by DCWP and $1,963,500 in civil penalties for using deceptive practices to profit from vulnerable low-income and immigrant consumers.
Since 2015, DCWP has received more than 130 complaints about Maddy’s stores. DCWP’s investigation found that Maddy’s regularly lured consumers to their stores with deceptive advertising about financing offers that misled consumers. Maddy’s consumers also received used, damaged, and defective furniture, or sometimes no furniture at all, and Maddy’s refused to provide refunds or make repairs. DCWP’s lawsuit, which was prompted by consumer complaints, alleged 3,927 violations of the City’s Consumer Protection Law. Consumers harmed by Maddy’s and its affiliated stores (Dubai Furniture, Burnside Furniture, La Reina Furniture, Furniture Saving and El Rey Furniture) between October 23, 2018 and April 1, 2021 should contact DCWP at MaddysConsumers@dca.nyc.gov for more information.At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 601 W 207th St, New York, NY 10034
- BBB File Opened:
- 12/20/2018
- Years in Business:
- 7
- Business Started:
- 10/31/2017
- Business Incorporated:
- 10/31/2017
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Yusef Nofal, Owner
- Contact Information
Principal
- Mr. Yusef Nofal, Owner
Customer Contact
- Mr. Yusef Nofal, Owner
- Additional Contact Information
Phone Numbers
- (917) 261-2766Other Phone
- (917) 261-2766
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.