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          Find a Location

          Estee Lauder Companies has 20 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileEstee Lauder Companies

            Cosmetic Manufacturers
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            767 Fifth Avenue

            New York, NY 10153-0023

            Visit Website

            Customer Reviews

            1.5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/1/1966

            Years in Business: 78

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Estee Lauder are manufacturers and marketers of skin care, makeup, fragrance and hair care products.

            Business Details

            This is a multi-location business.

            Find a Location

            Estee Lauder Companies has 20 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              767 Fifth Avenue, New York, NY 10153-0023
              BBB File Opened:
              3/7/2000
              Years in Business:
              78
              Business Started:
              1/1/1946
              Business Incorporated:
              1/1/1946
              Accredited Since:
              11/1/1966
              Type of Entity:
              Corporation
              Alternate Business Name
              • DKNY Fragrances
              • Donna Karan Cosmetics
              • Dr. Jart+
              • Editions de Parfums Frédéric Malle
              • Ermenegildo Zegna Parfums
              • KILIAN PARIS
              • Le Labo
              • Michael Kors Beauty
              • RODIN Olio Lusso
              • Tom Ford Beauty
              • Tommy Hilfiger Fragrances
              • Too Faced
              • M·A·C Cosmetics
              • Clinique
              • Bobbi Brown
              • Origins
              • ELC Beauty LLC
              • The Cosmetics Company Store
              • La Mer Technology Inc.
              • AERIN Beauty
              • GLAMGLOW
              • Prescriptives
              • Aveda
              • BECCA Cosmetics
              • Jo Malone London
              • Smashbox
              • Bumble and Bumble
              • Darphin
              • Lab Series
              • Aramis
              Business Management
              • Mr. Leonard Lauder, Chairman Emeritus
              Contact Information

              Principal

              • Mr. Leonard Lauder, Chairman Emeritus
              Additional Contact Information

              Fax Numbers

              • (212) 572-6694
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/01/2021

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              Complaint Details Unavailable

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              shuo y

              11/30/2021

              Terrible customer service of ***********************************************. I connected 3 customer representatives to cancel order on the same time I place order. they all said the order is cancelled but I still receive it. One of them said'Its just a system error. You will not receive the product. If ever you will receive it just feel free to contact us again." When I receive the product and connect them, they just tell me how to return it. It seems no one care about customer's time and feeling. Really disappoint.

              Estee Lauder Companies Response

              12/01/2021

              We are sorry to learn of this customer's experience and would be happy to assist. We invite the customer to contact us directly so that we may issue a credit for the order.
              Read 1 More Customer Review

              Local BBB

              BBB Serving Metropolitan New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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