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Better Business Bureau®
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Better Business Bureau

          Additional Information

          Not BBB accredited

          Freedom Bay Financial

          View full profile
          Location of This Business
          217-40 Northern Blvd, Bayside, NY 11361
          BBB File Opened:
          9/25/2013
          Business Started:
          8/29/2013
          Business Management
          • Ms. Sheena Baxter, Owner
          Contact Information

          Principal

          • Ms. Sheena Baxter, Owner

          Customer Contact

          • Ms. Sheena Baxter, Owner
          Additional Business Information
          Believed to be out of business
          According to information in BBB files, it appears that this business is no longer in business.
          Additional Info
          Several consumers recently began complaining to the BBB that this company, Freedom Bay Financial, is offering loans to consumers, and requesting an upfront fee, designated as either insurance or a "good faith payment," in order to guarantee the loan. Consumers are reporting to the BBB that they are not receiving the loans they applied for, despite making the "insurance" payments to Freedom Bay Financial. These advance payments run from $400-$800. Consumers tell the BBB that they are unable to reach the company to inquire about the status of their loan application or request a refund of the advance fees paid.

          The BBB tried to contact Freedom Bay Financial when mail was returned as invalid by the U.S. Post Office from the Northern Blvd. address (posted on the company's website). The BBB also made several attempts via telephone and e-mail to contact representatives of this business. The BBB is seeking clarification of the company's business practices, modification of their advertising, as well as an update on their operating area and mailing address. This company has not responded to any of the BBB's requests for additional information.

          Consumers can view advisory tips from the FTC about paying an upfront fee for a loan here:
          http://www.consumer.ftc.gov/articles/0078-advance-fee-loans
          Additional Info
          Mail sent to the business on 10/03/2013 was returned by the U.S. Postal Service as No Such Number.

          Contact Information

          217-40 Northern Blvd

          Bayside, NY 11361

          Visit Website
          (800) 431-1831

          Accreditation

          This business is not BBB Accredited

          BBB Rating

          NR

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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