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Important information
- Advertising Review:
On November 8, 2024, BBB requested that Sierra Express Car Wash substantiate, modify, or discontinue advertising claims made on their website https://sierrawash.com/.
Warranties or Guarantees:
The business states "Satisfaction Guaranteed - Not completely satisfied? We'll make it right. Your happiness is our promise." According to BBB’s Code of Advertising, when using the term “warranty” or “guarantee” the advertiser should clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to the sale which could include putting it on the seller’s website. Advertisers should disclose any material limitations on a "satisfaction guarantee" or "money back guarantee" and define, for consumers, the meaning of claims such as "lifetime guarantee."As of December 6, 2024 hasn't fulfilled BBB's request to substantiate, modify or discontinue these claims.
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