About
Business Details
- Local BBB:
- BBB of Southern Nevada, Inc.
- BBB File Opened:
- 2/25/2014
- Business Started:
- 7/24/2009
- Business Started Locally:
- 12/31/2009
- Business Incorporated:
- 7/24/2009
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Chinese Laundry Lifestyle NV, LLC
Additional Contact Information
- Principal Contacts
- Mr. Robert Goldman, Manager
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Refund and Exchange Policy
- Return Process with a Prepaid Label:
All orders in the continental 48 states ship with a prepaid return label. A fee of $8.00 will be deducted from your refund for the return shipping cost when you use the included return label. If you do not have your prepaid return label, please contact customer service.
1. Circle the return reason on your original invoice.
2. Pack the item(s) to be returned and the original packing slip in a shipping box and affix the prepaid mailing label.
3. Write the order number on the outside of the box, which is an 8 digit number beginning with CL.
4. Once your package arrives it takes about 7-10 business days to process. A $8.00 fee will be charged for the use of the return label.
5. Drop your package off at a UPS location. No need to wait in line, your package has a prepaid label. Find a USP drop-off location here.
6. We will confirm your refund has been processed via e-mail. Shipping is non-refundable; we are not able to make exceptions to this due to the high cost of shipping.
Return Process without a Prepaid Label:
1. Circle the return reason on your original invoice.
2. Pack the item(s) to be returned and the original packing slip in a shipping box and affix your own shipping label. Ship to:
Chinese Laundry
Web Returns
1251 S. Rockefeller Ave.
Ontario, California 91761 USA
3. Write the order number on the outside of the box, which is an 8 digit number beginning with CL.
4. Drop your package off to be shipped.
5. We will confirm your refund has been processed via e-mail. Shipping is non-refundable; we are not able to make exceptions to this due to the high cost of shipping.
Exchange Process:
Due to high demand of our products, we do not process exchanges. Please place a new order if you need a different item. - Business Categories
- Retail Shoes, Shoe Repair
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