Vitamins and Supplements
KeraloxFind BBB Accredited Businesses in Vitamins and Supplements.
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Important information
- Additional Info:The address on file for this company is a fulfillment center. BBB has received information that Keralox fails to offer refund policy details to consumers. In addition, consumers inform BBB the business fails to cancel subscriptions/reoccurring payments per request. BBB contacted Keralox regarding potential unfair business practices, the business did not respond.
The Federal Trade Commission (FTC) offers tips for consumers who take interest in online "free trials":
- "Research the company online. See what other people are saying about the company's free trials -- and its service. Complaints from other customers can tip you off to "catches" that might come with the trial.
- Find the terms and conditions for the offer. That includes offers online, on TV, in the newspaper, or on the radio. If you can't find them or can't understand exactly what you're agreeing to, don't sign up.
- Look for who's behind the offer. Just because you're buying something online from one company doesn't mean the offer or pop-up isn't from someone else.
- Watch out for pre-checked boxes. If you sign up for a free trial online, look for already-checked boxes. That checkmark may give the company the green light to continue the offer past the free trial or sign you up for more products -- only this time you have to pay.
- Mark your calendar. Your free trial probably has a time limit. Once it passes without you telling the company to cancel your "order," you may be on the hook for more products.
- Look for info on how you can cancel future shipments or services. If you don't want them, do you have to pay? Do you have a limited time to respond?
- Read your credit and debit card statements. That way you'll know right away if you're being charged for something you didn't order."
If you feel you may be a victim of online shopping fraud, you may wish to contact the Federal Trade Commission (FTC) by phone on 877-382-4357, at www.ftc.gov/complaint or contact your state Attorney General. - Additional Info:The address on file for this company is a fulfillment center. BBB has received information that Keralox fails to offer refund policy details to consumers. In addition, consumers inform BBB the business fails to cancel subscriptions/reoccurring payments per request. BBB contacted Keralox regarding potential unfair business practices, the business did not respond.
The Federal Trade Commission (FTC) offers tips for consumers who take interest in online "free trials":
- "Research the company online. See what other people are saying about the company's free trials -- and its service. Complaints from other customers can tip you off to "catches" that might come with the trial.
- Find the terms and conditions for the offer. That includes offers online, on TV, in the newspaper, or on the radio. If you can't find them or can't understand exactly what you're agreeing to, don't sign up.
- Look for who's behind the offer. Just because you're buying something online from one company doesn't mean the offer or pop-up isn't from someone else.
- Watch out for pre-checked boxes. If you sign up for a free trial online, look for already-checked boxes. That checkmark may give the company the green light to continue the offer past the free trial or sign you up for more products -- only this time you have to pay.
- Mark your calendar. Your free trial probably has a time limit. Once it passes without you telling the company to cancel your "order," you may be on the hook for more products.
- Look for info on how you can cancel future shipments or services. If you don't want them, do you have to pay? Do you have a limited time to respond?
- Read your credit and debit card statements. That way you'll know right away if you're being charged for something you didn't order."
If you feel you may be a victim of online shopping fraud, you may wish to contact the Federal Trade Commission (FTC) by phone on 877-382-4357, at www.ftc.gov/complaint or contact your state Attorney General.
Business Details
- Local BBB:
- BBB of Southern Nevada, Inc.
- BBB File Opened:
- 6/4/2015
Additional Information
- Business Categories
- Vitamins and Supplements
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