Business ProfileforRoland Van Loon Fine Art

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

Beginning January 7, 2020, Better Business Bureau Serving New Mexico and Southwestern Colorado requested Roland Van Loon to substantiate, modify or discontinue its advertising on their website, https://www.cafepress.com/rolandvanloon, "Satisfaction Guaranteed".

BBB requested the business substantiate, modify or discontinue their advertising per standards outlined in BBB's Code of Advertising 20. (Warranties or guarantees). This advertising fails to meet the BBB Code of Advertising. The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any claims or offers, made before publication or broadcast, or upon request, present such substantiation promptly to the advertising medium or the Better Business Bureau. Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used. Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.

Roland Van Loon failed to substantiate, modify or discontinue their advertisement per BBB's request.