Hotels
La Quinta Inn & Suites by Wyndham ArtesiaFind BBB Accredited Businesses in Hotels.
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Important information
- Pending Government Action:Government Action: BBB reports on known government actions involving business’ marketplace conduct:New Mexico Department of Justice
BBB reports on known government actions involving business’ marketplace conduct. The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.
On 07/03/2024 the New Mexico Department of Justice announced they had sent cease and desist notices to several hotels in the Roswell area to include La Quinta in Artesia.
"The NMDOJ’s preliminary review indicates that several hotels have potentially engaged in unfair price-gouging, causing harm to those affected by recent wildfires. Several complaints received by our office outline that hotel bookings are being canceled, with little to no explanation, to then be rebooked at a higher price. Other anonymous complaints include allegations of blatant upcharging of hotel rooms due to the Ruidoso fires.
The notice requests immediate cessation from engaging in business practices that violate the New Mexico Unfair Practices Act which prohibits unconscionable business practices, such as exploiting consumers during an emergency.
We encourage the public to continue to submit any complaints of potential price gouging or other possible fraudulent behavior, to our office.
How Consumers Can Take Action:
Individuals can report potential price gouging or fraudulent behavior through the following methods…
Online: Visit our website at www.nmdoj.gov/get-help and complete the online complaint form.
Phone: Call our Office at 505-490-4060, option 3."
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