Business ProfileforUber Destinations, LLC
Current Alerts For This Business
Beginning in February 2020, BBB Serving New Mexico and Southwest Colorado investigated Uber Destinations LLC business practices. This investigation was prompted by a complaint and consumer inquiries.
Consumer alleges the following:
-Contacted by company to sell timeshare unit. Required an upfront deposit to cover advertising etc. After reading of the contract saw it is only regarding UBER Destinations for advertising. This is not what I was told by Independent Vacation Owners staff. I was assured my unit would sell but it may take a month or so. Have waited since Aug 13 for results and have had none.
On February 26, 2020, BBB checked the website https://ubdestinations.com to determine when it was created, updated and where it was registered. The website shows as being created and updated on May 14, 2019.
On February 26, 2020, BBB checked the website https://searchtravelvacation.com to determine when it was created, updated and where it was registered. The website shows as being created on June 19, 2013 and updated on June 19, 2019.
The principal place of business for Uber Destinations LLC is listed as 10401 Montgomery Parkway NE #1A, Albuquerque, NM 87111 on the corporation filing with the New Mexico Secretary of State. This address appears to be a virtual office. At this time BBB is unable to physically verify this address. BBB asked Uber Destinations LLC to provide their operations address.
BBB made the following additional inquiries via email and postal mail with Uber Destinations LLC:
-How do they market to consumers and provide copies of their marketing materials.
-Do they receive referrals and if so, what businesses do they partner with.
-Requested copies of their contracts, fee schedule(s), forms, and other documents that are provided to consumers during the normal course of business.
-Details of what occurs after a contract is signed.
-Copy of their refund policy.
To date, Uber Destinations LLC has not replied to our requests.
Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 10401 Montgomery Pkwy NE Ste 1A, Albuquerque, NM 87111-3876
- BBB File Opened:
- 2/12/2020
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- U Designation
- U Destinations
- Independent Vacation Owners
- Business Management
- Ms. Lauren Turner, Manager
- Contact Information
Customer Contact
- Ms. Lauren Turner, Manager
- Additional Contact Information
Phone Numbers
- (505) 466-5226Other Phone
- (505) 486-5886Other Phone
Email Addresses
- Primary
- (505) 466-5226
Customer Complaints
0 Customer Complaints
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