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Important information

• Additional Info:

  If you own a timeshare, remember to question any offers to help you sell it. Be skeptical of companies that:
  
  -Claim the market in your area is "hot" and that they're "overwhelmed" with buyer requests
  -Say they have buyers ready to purchase your timeshare -- or promise to sell your timeshare within a specific time
  -Guarantee you'll get big returns on the sale of your timeshare
  -Require you to pay fees upfront -- even if there's the promise of a "money-back guarantee"
  -Don't provide a contract 
  -Be wary of companies that mail, cold-call, cold-text, or email you out of the blue
  -Before you do business with a company you don't know, check bbb.org for complaints and customer reviews
  -When purchasing or selling a timeshare, work with licensed real estate brokers or agents and consider doing business only with someone who gets paid after the timeshare is sold
  -Get all terms in writing before you agree to anything, and thoroughly read the agreement including any fine print
  -Watch out for high-pressure sales tactics and companies that can't, or won't, give you specifics
  -If you are considering purchasing a timeshare in another country, use caution--if you sign a purchase contract in another country, you will not be protected by U.S. laws
  -Beware of companies that use robocalling - robocalls from companies are illegal if you
  haven't given a company permission to call you; even if you haven't signed up for the Do
  Not Call Registry
  -Avoid companies that request upfront fees before providing services; request that you pay cash or by wire transfer; advise you that you do not need to read or understand the agreement; request that you provide personal or financial information over the telephone or internet; refuse to meet with you in person; make unqualified guarantees that they can get your timeshare sold; or advise you that you can simply "walk away" from a timeshare by transferring it to some third party.
  
  If You've Been Scammed BBB encourages consumers to report their experiences. There are a number of organizations consumers can contact:
  
  Consumers may file a complaint with the Better Business Bureau at www.bbb.org, the Federal Trade Commission www.ftc.gov, the Internet Crimes Complaint Center www.ic3.gov, the New Mexico Attorney General www.nmag.gov, and with their state's Attorney General.