About
Important information
- Additional Info:Mail sent to the business on 10/14/2021 was returned by the U.S. Postal Service as Undeliverable as Addressed.
- Advertising Review:
On May 24, 2023, BBB contacted the business regarding its website stating the following, "Allure Custom Automotive has largest selection of custom Cray wheels and rims..."
According to the BBB Code of Advertising, Objective Superlative Claims
Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims, like "#1 in new car sales," can be proved or disproved.
Unfortunately, the business failed to respond to BBB's request to substantiate, modify or remove the statement.
About This Business
Business Details
- Local BBB:
- BBB Serving New Jersey
- BBB File Opened:
- 3/12/2017
- Business Started:
- 4/9/2007
- Business Incorporated:
- 4/9/2007
- Type of Entity:
- Limited Liability Company (LLC)
Additional Contact Information
- Principal Contacts
- Ms. Ann Fladger, Chief Operating Officer
- Customer Contacts
- Ms. Ann Fladger, Chief Operating Officer
- Fax numbers
- Primary Fax: (609) 213-7191
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Refund and Exchange Policy
- Return policy:
They Do Not accept returns on any mounted and/or driven on wheels, tires, bodykits or accessories. Therefore, if you don’t mount the wheel, tire, body kit,performance or accessory to your vehicle, YES, you CAN call torequest to return your order. Please note that they charge restocking feeson *some* not all products which can be valued at up to 25%of your purchase.
This rule exists for allwheel and tire retailers but the difference with Allure Custom Automotive isthat they will ensure that you love your product before you purchase and if forany reason you need to return your order they want your return experience to beQUICK AND HASSLE FREE.
Please follow these easy three steps to make a return:
Keep your original packaging and boxes
Contact Allure Custom Automotive to obtain your Return Authorization Number(609) 213-7191 or complete the contact us form on their website.
Follow the instructions provided on your Return Authorization paperwork toreturn your order
THAT’S IT.
Custom Tip: Following these guidelines will help to expedite your returnrequest -
Returned merchandise must be brand new and in original packaging and must bereturned within 10 business days of receiving your order.
Wheels are considered used or mounted once a tire has been mounted on thewheel. Tires cannot have been installed, driven on or labels removed.
All returns require a Return Authorization Number
Please Note:
Customized wheels, accessories and body kits are not eligible for return BUTnot all wheels are considered ‘customized’. To make it easier for you, all oftheir products have a note within the product description to clarify if it is acustomized wheel and if it is returnable. If you do not see this language, youare eligible to return the product but please follow the three simple stepsabove to achieve the best results.
This entire policy also applies to exchanges and warranty returns. - Business Categories
- Custom Rims
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