About
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Assurance of Voluntary Compliance
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
Newark, May 20, 2022 - Acting Attorney Matthew J. Platkin and the Division of Consumer Affairs announced that they had settled their investigation into Glen Motors’ alleged consumer protection violations. The company agreed to enter into the Assurance of Voluntary Compliance without admitting any violations of the CFA, Motor Vehicle Advertising Regulations, Sales Practces Regulations and Consumer Leasing Act.
Glen Motors Inc, agreed to a $90,000 settlement—which includes $66,088.98 in civil penalties—to resolve allegations that included failing to list the price of motor vehicles on its sales documents, failing to itemize aftermarket products or dealer-installed options, and failing to obtain consumer signatures on all sales documents.
Glen Motors Inc. also agreed to enter binding arbitration through the Division’s ADR Unit to resolve all pending complaints from affected consumers and any additional consumer complaints received by the Division for a period of two years.
A portion of the settlement amount will be suspended and automatically vacated provided the company complies with the terms of the agreement over a two-year period.
Overview
Glen Toyota
23-07 Maple Ave
Fair Lawn, NJ 07410-1500
BBB Accredited Since: 2/26/2013
Years in Business: 66
BBB Accreditation & Rating
Business Details
- Local BBB:
- BBB Serving New Jersey
- BBB File Opened:
- 5/15/2003
- Business Started:
- 6/1/1958
- Business Incorporated:
- 3/1/1958
- Type of Entity:
- Corporation
- Alternate Names:
- Glen Motors Inc.
- Business Management:
- Ms. Catherine Holtham, Vice President
Additional Contact Information
- Principal Contacts
- Ms. Catherine Holtham, Vice President
- Customer Contacts
- Ms. Catherine Holtham, Vice President
- Fax numbers
- Primary Fax: (201) 815-5435
- Other Fax: (201) 791-3424
- Additional Phone Numbers
- Other Phone: (201) 791-3800
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 8302314 for this business, issued by State Department of Banking & Insurance
State Department of Banking & Insurance
20 West State Street, CN-040
Trenton NJ 08625
Additional Information
- Business Categories
- New Car Dealers, Used Car Dealers
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