About

Local BBB:

BBB Serving New Jersey

BBB File Opened:

12/2/2019

Business Started:

9/5/2019

Business Incorporated:

11/5/2010

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

Lookbyfare

Business Management:

Jennifer Modi, Owner

Licensing information

• ARC - 31568353

Additional Information

Refund and Exchange Policy

Most of the airline tickets and service fees charged for booking the same are non-refundable after 24 hours of booking. Tickets maybe cancelled within 24 hours and upto 3 hours before the flight departure time. A cancellation fee of $50 will be applicable for any cancellations that occur after 24 hours of making the reservation, along with any charges as per the carrier, balance would remain as a credit that expires after one year.
In case of hotel bookings and rental car bookings, the amount paid is non-refundable under any circumstance. However, the service fees charged for making hotel bookings and rental car bookings may be refundable.
All cancellations pertaining to airline tickets, hotel bookings and rental car bookings need to be done over the phone only. They will only accept refund request if the below mentioned conditions are met:
If you have placed a request for cancellation and refund with them, provided that the fare rules allow for cancellation and refunds.
If you are not a “no show.” “No show” refers to the situation where a passenger at the time of boarding the flight is not present at the airport and provides no information regarding the same to the airline. In most scenarios, a “no show” booking is ineligible for any waiver from supplier with regard to refund processing.
They are in a position to secure waivers from suppliers while processing the requested cancellation and refund. However, it may not always be possible for them to do so.
They are not able to provide any specific time frame in relation to the time that may require to process the requested refund. All the refund requests go through a stringent sequential format. Once the request for cancellation has been placed with their customer service agent, you will then be sent an e-mail notification from their end stating that the request has been received. However, receiving a notification does not ensure that you will receive a refund. The e-mail notification is just an acknowledgment that your request has been received and provides you with a tracking number. On receiving your request for cancellation and refund, they will contact the suppliers such as airlines, hotels and rental car companies to generate a waiver, only if it is eligible for a refund. The decision of the supplier will be final and they will notify you about it.
Their service fees related to the original reservation or booking are non-refundable. Kindly be informed that they are completely dependent on the suppliers' decision when it comes to receiving the requested refunds. Please note that refunds are only possible if airline/supplier rules permit such refunds. Once the requested refund has been approved by the supplier, it may take about 60-90 days; from receiving your request to receiving credit on your statement. Apart from the airlines’ and other suppliers’ refund-fees, TicketTerrier will charge a post-ticketing service fee, as and when applicable. All the refund fees charged are on per passenger, per ticket basis. The refund fees is only applicable if a refund has been authorized by the supplier or a waiver has been received. If the requested refund is not processed by the supplier, then in that case they will refund you the post-ticketing service fees charged by them. However, this does not apply to their booking fees for the original travel reservation or booking.

Business Categories

Travel Agency, Pets