About

Local BBB:

BBB Serving New Jersey

BBB File Opened:

6/24/2019

Business Started:

4/1/2019

Business Incorporated:

8/28/2018

Type of Entity:

Corporation

Additional Information

Refund and Exchange Policy

Refunds and Credits:  If you discover a quality issue regarding your Order, you must reach out to Misfits Market within seven (7) days of your receipt of your Order. Please click here for more information on how to notify them of an unsatisfactory Product.
Depending on the circumstances, they may in their sole and absolute discretion replace any Product at their expense, provide you a full or partial refund of the purchase price for the Product, or provide you a credit of promotional value intended to be applied to your next eligible purchase from Misfits Market (a “Credit”). They may require the return or photographic documentation of any Product that you are dissatisfied with before they provide you with a refund, replacement, or Credit, as applicable, at their election.
Credits are subject to any additional terms and conditions described at the time such Credit is provided or as otherwise described under the “Manage Account” section of your My Account page, including any expiration dates. Credits will typically be automatically applied to your account, but certain Credits may require additional action on your part (e.g., entering a coupon code) in order to be applied to future purchases, which will be communicated to you at the time of issuance. Once applied to your account, Credits will automatically be applied to the purchase of your next Order(s) until exhausted or expired.
Credits are promotional in nature, are not transferable, and are not redeemable for cash or other property. Credits only remain available if you maintain a valid account with Misfits Market. That means that if you cancel your account, any outstanding Credits associated with your cancelled account will immediately expire. You may only redeem Credits after they are applied to your account. If for some reason you believe there is a discrepancy regarding your Credit balance, please click here to contact them. All decisions regarding your Credit balance will be determined in their sole discretion and are final.
If you purchase a Product as part of a “buy one get one” Promotion, the discount is based on the lowest priced Product, then applied to each Product proportionately. If you receive a refund or Credit for any Product purchased as part of a “buy one get one” Promotion, your refund or Credit will be the discounted amount of that Product. For example, if your first qualifying Product purchased pursuant to a “buy one get one 50% off” Promotion is $3 and your second qualifying Product is $2, the $3 Product will be discounted by $.60 and the $2 Product will be discounted by $.40, for a total discount of $1. If a refund or Credit of either Product is granted, the refund or Credit amount will be the original price reduced by its prorated discount.
If you receive a refund or Credit for any Product purchased as part of a discount Promotion, your refund or Credit will be the discounted amount of that Product. For example, if the Product is $4 and it qualified for a 20% discount, the refund or Credit amount would be $3.20.
All Orders of merchandise and other non-food items are non-refundable.

Business Categories

Ecommerce