Business ProfileforTotally Need This
Current Alerts For This Business
On April 8, 2019 BBB determined that the address being used by the business is not a physical address but rather a mail box drop or mail receiving address - the UPS store. It is unknown where the company is physically located. BBB also checked company's website, www.totallyneedthis.com, and determined the website was created on October 13, 2018. The registration information was not disclosed.
On April 15, 2019 a letter was sent to the business by way of US Mail and by email to support@totalyneedthis.com requesting a response no later than April 25, 2019. BBB requested he following:
1. Answers to the three (3) complaints received;
2. Information about the structure of the business "Totally Need This"
3. The business's physical location in New Hampshire;
4. A description of their products and services;
5. Copies of any contracts or brochures used by the company.
BBB has yet to receive a response to the questions listed above despite leaving four (4) voice mail messages relating to unanswered complaints and the questions pertinent to this investigation.
Based on the information stated above, BBB cannot confirm the legitimacy of "Totally Need This." Please use caution when considering doing business with this on-line retail company. If you have further information about the company "Totally Need This" or if you have further questions, please do not hesitate to call the BBB at (603) 224-1991.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 131 Daniel Webster Hwy Suite #218, Nashua, NH 03060
- BBB File Opened:
- 3/1/2019
- Years in Business:
- 6
- Business Started:
- 10/12/2018
- Contact Information
Principal
- Sammy LNU, Customer Contact
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.