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Business Profile

Bicycle Dealers

Hilltopper Electric Bike Company

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bicycle Dealers.

About

This business has 1 alert

About This Business

Clean Republic is a primarily online company that sells consumer clean energy products such as an electric bicycle kit and solar evacuated tubes.

Products and Services

According to the information provided by Clean Republic, this company offers, distributes, and retails personal alternative energy products including electric bike conversion kits.

Business Details

BBB File Opened:
6/13/2011
Business Started:
9/9/2010
Business Started Locally:
9/9/2010
Business Incorporated:
9/9/2010
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Clean Republic, LLC
Business Management:
Chris Mobley, Sales Manager
Yong Hou, Warehouse Manager
Mike Shope, CEO

Additional Contact Information

Principal Contacts
Mike Shope, CEO
Customer Contacts
Mike Shope, CEO
Additional Phone Numbers
Other Phone: (310) 508-9391
Additional Email Addresses
Primary: Email this Business
Social Media
Twitter
Facebook

Additional Information

Refund and Exchange Policy
Warranty and Return Policy

Warranty Specifics:


- 30-day money back guarantee. Returns of undamaged kits may be issued full refunds less a 5% restocking fee and shipping costs gone to the shipping company.


- 1-year standard warranty on all components, including batteries.


- 3-year extended warranty ($29 additional at time of purchase) on all components, not including battery performance (since people use the batteries in so many different ways that there is no way to directly guarantee the performance in all situations).


- Warranties can be used for an exchange of a component only once.


- Customer pays return shipping on returns or warrantied component inspections.

If you have any quality issue with any component, simply return it to us for inspection (we do not pay for return shipping) and we will issue you a replacement component or fix the original at no additional cost. Replacement components will only be sent after we have received your returned component and finished an inspection to determine the cause of any problems.

Do-It-Yourself modifications such as altering the electrical system or damage due to gross negligence or abuse are not covered by the warranty, though we will always work with you until any customer service issue is resolved. Quickly visit, search, and join our FAQ & Research Forum and/or Blog for detailed answers and discussions.

If you need to return your product:
Please mail your package in a traceable method to the address below, and please include a note stating your order number and describing your situation and/or request.

Clean Republic
5515 University Avenue
Grand Forks, ND 58203
USA
Business Categories
Bicycle Dealers

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