Business ProfileforSpeed Crate, LLC
Current Alerts For This Business
Specifically, consumers are alleging difficulty in cancelling their subscriptions and/or contacting the company to discuss their concerns.
On September 19, 2017, The Wod Box was informed of these concerns and invited to contact BBB to discuss ways in which the pattern might be alleviated.
On September 20, 2017, the following response was received from the business:
"We do believe that we provide all the necessary steps to cancel a plan, at all times. At the time of sign-up the customer is provided an email with the title "IMPORTANT ACCOUNT INFO, DO NOT DELETE" additionally right on our website there is a section titled "How to Cancel". As well as sections in our FAQ section that speak to cancelling a subscription."
This information was relayed to its consumers filing complaints. However, consumers filing complaints report that the instructions have been followed but their accounts and usernames no longer exist, and therefore, cancellation of subscriptions are unable to occur.
As of this date, the company remains invited to contact BBB to discuss additional ways to eliminate the pattern of complaints.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 140 Lakeland Rd, Mooresville, NC 28117-8970
- BBB File Opened:
- 6/12/2017
- Years in Business:
- 9
- Business Started:
- 2/1/2015
- Number of Employees:
- 1
- Alternate Business Name
- The Wod Box
- Business Management
- Mr. Bryan Cox, CEO
- Contact Information
Principal
- Mr. Bryan Cox, CEO
Customer Contact
- Mr. Bryan Cox, CEO
- Additional Contact Information
Phone Numbers
- (844) 742-6272Other Phone
- (844) 742-6272
Customer Complaints
0 Customer Complaints
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