About
This business has 2 alerts
Important information
- Additional Info:
According to information in BBB files, this company has a pattern of complaint alleging delivery issues, customer service issues and refund issues. Specifically, complaints allege consumers purchase product on the company's website. Complaints indicate once the product is ordered and paid for, a tracking number is provided. Consumers are reporting when following their order from tracking information; the package is remaining in the same location. Complaints further allege when consumers attempt to contact the business by phone or email to determine the status of their order, they are unable to speak with a live representative and are asked to keep tracking the order.
Many consumers requested refunds for their order that were never delivered; however, the company failed to honor those requests and consumers are reporting their information cannot be found. All order and tracking information has disappeared from their system with no response from the company at all.Peak Wellness Lab, LLC failed to respond to BBB's request to voluntarily address the pattern of complaint. " BBB monitored this company's efforts to eliminate the pattern of complaint; however, complaints continue to contain similar allegations. BBB advises caution when deciding whether or not to conduct business with Peak Wellness Lab based on the concerns outlined above.
Business Details
- Local BBB:
- BBB Serving Mississippi
- BBB File Opened:
- 9/23/2020
- Business Started:
- 3/19/2020
- Business Incorporated:
- 3/19/2020
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. Blake Gleason, President
Additional Contact Information
- Principal Contacts
- Mr. Blake Gleason, President
- Customer Contacts
- Mr. Blake Gleason, President
- Additional Email Addresses
- Primary: Email this Business
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