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BBB has received several complaints regarding this company that sells online advertisements and commercials. Particularly, customer complaints allege issues with company not keeping scheduled appointments to show the product. Company also fails to cancel scheduled appointments and does not return phone calls or messages. Once business owner did schedule and keep an appointment, the video was not what was ordered and when asked for a refund the customer's request was refused.
BBB contacted the company with concerns about the pattern of complaints. On Reel Filming has not responded to BBB questions and concerns nor has the business addressed the customers complaints.
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