Business ProfileforWorld Class Moving & Storage
Current Alerts For This Business
Better Business Bureau is advising consumers to use caution when considering doing business with World Class Moving & Storage. BBB has received a pattern of consumer complaints alleging delays in delivering and/or picking up consumers’ items, failure to inform consumers that their items have been put into storage units, failure to provide refunds, failure to contact consumers and poor customer service.
On September 3, 2021, BBB sent a letter to World Class Moving & Storage with its concerns. The company responded but did not address concerns brought to its attention.
On October 4, 2021, BBB issued a press release on World Class Moving & Storage. A link to the release is provided: https://www.bbb.org/article/warnings/25977-bbb-warning-world-class-moving-and-storage-of-st-louis-failed-to-deliver-goods-consumers-tell-bbb
Additional business information
In March 2019, Better Business Bureau challenged advertising concerns on MD Transportation Group's website,www.mdtransportationgroup.com. The website stated:
- “Our moving prices are considered the most affordable amongst Missouri city moving companies”
- “This is one of the reasons why MD Transportation Group, has consistently enjoyed the number one rating of all the moving companies in the Missouri area.”
- “We are one of the top rated commercial moving service providers in Missouri…”
- “MD Transportation Group Moving is one of the most rated moving companies in the country.”
- “This is why we’re known as Missouri’s best moving company!”
- “MD Transportation Group Moving is rated as Missouri city’s number one moving company for a reason.”
- “Hiring a broker like MD Transportation Group…”
- “Our longstanding relationships with many Class A-licensed movers…”
- “Our Aspire Moving Services Company…”
- “This is why Wheaton World Wide Moving provides a storage-in-transit service.”
- “Our FENTON Storage facility can be described as home away from home.”
- “We have some amazing ultramodern FENTON storage facilities designed to store anything…”
- “30 OFFICES IN THE USA”
- “254 OFFICES IN THE WORLD”
- “5500 SATISFIED CLIENTS”
- “1900 SATISFIED CLIENTS”
According to BBB Code of Advertising, “The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used. An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true. Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact. In addition, according to the Missouri state statute 15 CSR 60-7.020 (1): “A seller shall not make a representation or statement of fact in an advertisement that is false or has the capacity to mislead prospective purchasers.”
BBB asked the business to substantiate the claims made on the company's website. The company responded that its website was under construction and they would be making changes but did not indicate a time frame for the changes to be made.
At-a-glance
Related Categories
Overview
We work with you prior to the move to offer you tips on how to optimally plan, prepare, and pack. We will keep you updated on exactly when the crew will arrive, and provide tracking to show you where your belongings are and when to expect their delivery to your destination. We conduct a follow up after delivery to ensure your expectations were met and that you are fully satisfied.
We offer a wide array of moving services from short and long term storage, to wrapping and packing, selling packaging solutions, and more.
Our company provides moving, on-site storage services and packing services for commercial, corporate and residential moves.
Business Details
- Location of This Business
- 100 S 4th St Ste 550, Saint Louis, MO 63102-1897
- BBB File Opened:
- 2/26/2019
- Years in Business:
- 9
- Business Started:
- 7/8/2015
- Business Incorporated:
- 10/30/2019
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 68
- Hours of Operation
Primary
- M:
- 9:30 AM - 5:30 PM
- T:
- 9:30 AM - 5:30 PM
- W:
- 9:30 AM - 5:30 PM
- Th:
- 9:30 AM - 5:30 PM
- F:
- 9:30 AM - 5:30 PM
- Sa:
- 10:00 AM - 3:00 PM
- Su:
- Closed
- Contact Information
Customer Contact
- Mr. Ronny Wilson, General Manager
- Ms. Erica Davis, Operations Manager
- Mr. Ryan Oneal, Sales Manager
- Additional Contact Information
Fax Numbers
- (636) 707-1792Other Fax
Phone Numbers
- (636) 552-9869Other Phone
- (636) 707-1792
Customer Complaints
0 Customer Complaints
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