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          Business Profile

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          Medicredit, Inc.
          BBB accredited business seal
          BBB Accredited BusinessA+Rated by BBB

          Complaints

          Current Alerts For This Business

          Pattern of Complaint:

          BBB has received consumer complaints and customer reviews about Medicredit, Inc. which allege negative reporting on a consumer’s credit report, consumers state they have received no written notification or documentation from the company alerting them of the debt, consumers claim they do not owe the debts reported, collection efforts were made against the wrong individual, difficulty contacting the company and failure to honor cease and desist requests.

          In March 2023, BBB contacted Medicredit regarding its concerns.  On April 19, 2023, the company responded to BBB and stated, "Medicredit, Inc. is committed to providing satisfactory service. The Customer Service staff is trained to answer questions and provide timely assistance. In our ongoing commitment to continuous improvement, we welcome feedback as an important component."

          Additional Complaint Information

          Customer Complaint:

          BBB has received consumer complaints which allege Medicredit is trying to collect on a debt that is not owed, difficulty trying to pay off a debt, difficulty getting inaccurate posts to credit reports removed, and difficulty contacting a representative of the company.  Medicredit has addressed concerns brought to its attention. 


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          Complaint Details

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          BBB Rating & Accreditation

          BBB accredited businessA+

          Accredited Since: 6/20/2016

          Years in Business: 47

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          PO Box 505600

          Saint Louis, MO 63150-5600

          Visit Website
          (800) 888-2238

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          Customer Complaints Summary

          0 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.