Business ProfileforBates Electric Inc.

Rip off, Do not use. I had one light fixture installed total of 8' cable and 2 dry wall cuts. Total charge after 3 hrs was $500.00 First technician was late for 7am call and when he arrived and start working 30 mats late I was charged like he was on time. It is $98 per hour charge so right there I was out 50 bucks. Than he told me that he needs in store and buy simple electrical cable 10' long never mind they are electrical company he claimed he did not have it in van. After he came back 75 minutes later he was on phone with his company for another 20 mats. So I got screwed out 2 hrs of work per $ 98 that is 200 without anything being done. When left after 3 hours I was handed $ 500.00 bill for him working total of 90 minutes. When I called company to complain they were very defensive of this practice basically telling me that is my problem because electrical company does not have 8' cable in truck and that all their business is basically my problem. I was also told that it is not their fault that technician was 30 mints late and I need to pay him like he was on time which is absurd. So in short, If you want company to milk the clock and screw you out your hard earned dollars hire them. They even do not bring simple electrical cable with them. Yes I forgot one more item, They charge me for that cable additional $90.00 Customer service os bad and once they got your money they really do not care about anything Do not hire them! Service: Installation