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Find a Location

US Bank has 1411 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • US Bank

      800 Nicollet Mall Minneapolis, MN 55402-7000

      BBB Accredited Business
    • US Bank

      13830 NE 20th St Bellevue, WA 98005-2013

    • US Bank

      1442 NE 3rd St Bend, OR 97701-4234

    • US Bank

      14111 E Alameda Av Aurora, CO 80012

    • US Bank

      1415 Carr Lakewood, CO 80215

    Business ProfileforUS Bank

    Bank
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:

    According to US Bank anyone who has received a card for unemployment benefits that they did not apply for should destroy the card, report it on the ReliaCard website (usbankreliacard.com), notify the state unemployment agency that paid the unemployment benefits of potential fraud, and take precautions to mitigate the risks of potential identity theft. The determination of unemployment benefit claims approval and to whom ReliaCards are issued resides with the state.

     

    Call 800-US BANKS or find specific customer service department listings by visiting https://www.usbank.com/en/personal/PersonalCustomerService.cfm

    See all additional business information

    At-a-glance

    Customer Reviews

    1.11/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/1970

    Years in Business: 95

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by US Bank , this company is a full service financial institution. Their division, Elan Financial, issues credit cards and provides credit card services.

    Business Details

    This is a multi-location business.

    Find a Location

    US Bank has 1411 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • US Bank

        800 Nicollet Mall Minneapolis, MN 55402-7000

        BBB Accredited Business
      • US Bank

        13830 NE 20th St Bellevue, WA 98005-2013

      • US Bank

        1442 NE 3rd St Bend, OR 97701-4234

      • US Bank

        14111 E Alameda Av Aurora, CO 80012

      • US Bank

        1415 Carr Lakewood, CO 80215

      Headquarters
      800 Nicollet Mall, Minneapolis, MN 55402-7000
      BBB File Opened:
      4/1/1970
      Years in Business:
      95
      Business Started:
      1/1/1929
      Business Started Locally:
      1/1/1929
      Accredited Since:
      4/1/1970
      Type of Entity:
      Corporation
      Alternate Business Name
      • US Bancorp
      • FSV Payment Systems
      • Us Bank
      • State Farm Bank
      • Elan Financial Services
      • IT & C Payment Services Department
      • US Bank Trust Company NA
      • US Bank National Association
      • Elavon, Inc
      • Business Equipment Financing
      • U.S. Bank
      Business Management
      • Christine Hobrough, Senior Vice President and Chief Administrative Officer
      • William Benjamin, President
      • Thomas Zirbs, Senior Vice President and Metropolitan Region Manager
      Contact Information

      Principal

      • Christine Hobrough, Senior Vice President and Chief Administrative Officer
      • William Benjamin, President

      Customer Contact

      • Thomas Zirbs, Senior Vice President and Metropolitan Region Manager

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Naimah F

      1 star

      12/02/2021

      I opened up an account for the Fidelity Signature Visa and had the account for 3 years. My account has been in good standard. My initial credit limit was 16k. Elan Financial decreased my limit to 11k with the reason of my other accounts with different financial institutions utilization was too high. I have multiple businesses, W2 employee and I am a real estate investor/Developer. I closed on a refinance on one of my properties and paid my 11k balance off in full from real estate settlement. Elan Financial has now decreased my credit limit to $600.00. The reason that was provided is I have too many accounts, which is a total of 4 other credit card accounts. My other financial accounts has nothing to do with Elan and are in good standards. What happened to Value Your Customers and appreciating and acknowledging that I had a cashier’s check drawn up from my title company to pay my account in full. This is so not right and unethical

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

      BBB reports on known marketplace practices.

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