About

Local BBB:

BBB of Minnesota and North Dakota

BBB File Opened:

6/21/1994

Business Started:

11/13/1986

Business Started Locally:

11/13/1986

Business Incorporated:

11/13/1986

Type of Entity:

Corporation

Business Management:

Mr. Randy Juen, CEO

Lynn VanOrt, Owner

Additional Information

Refund and Exchange Policy

Buyer's Right to Cancel
If your application is rejected, you will receive a full refund of all tuition, fees, and other charges. You will be entitled to a full refund of tuition, fees, and other charges if you give notice that you are cancelling your contract within five business days after the contract or enrollment agreement is considered effective. A contract or enrollment agreement will be presumed to be effective on the date that the institution notifies you that you have been accepted into the institution and you have signed the contract or enrollment agreement. If the notification of acceptance into the institution is sent by mail, then the effective day of being accepted is the postmark on the acceptance letter.
This five-day refund policy applies regardless of when the program starts. If you give notice more than five days after you signed the contract, but before the start of the program (or the first lesson for an online distance education program), you will receive a refund of all tuition, fees, and other charges minus 15%, up to $50, of the total cost of the program. You will be provided a prorated tuition, fees, and other charges refund minus 25%, up to $100 administrative fee, if you provide written notice of your withdrawal after your program has begun, but before 75% of the program has completed. If you withdraw from your program after 75% of the program has completed, you are not entitled to a refund of tuition, fees, and other charges.
You will receive written notice acknowledging your withdraw request within 10 business days after receipt of the notice and you will receive a refund of any tuition, fees, and other charges within 30 business days of receipt of your withdrawal. Notice is effective on the date that notification is received. If you do not withdraw or contact the institution about your absence, and you have not attended your program for 21 consecutive days, you will be considered to have withdrawn from the school as of your last date of attendance.
You may be entitled to a refund of your equipment and supplies costs if you return your equipment and supplies within 10 days of withdrawing if your supplies are in a condition suitable for resale. If you do not return your equipment and supplies or the supplies are not in a condition suitable for resale, this cost will be deducted from your tuition, fee, and other charge refund that you may be eligible for.
Notice of Cancellation
Student may provide notice of cancellation to TTA by: (i) contacting TTA via telephone at the number listed below and leaving a voicemail for the Director of Admission, (ii) speaking with the Director of Admissions regarding your desire for cancellation and receiving confirmation from the Director of Admission of the cancellation, (iii) completing and sending the form attached hereto as Appendix A or, (iv) by sending a signed and dated copy of any similar cancellation notice to:
The Travel Academy
Attention: Accounting
1230 Eagan Industrial Road, Suite 113 Eagan, MN 55121
Phone: (952) 854-7161
Fax: (651) 287-3756
Email: accounting@thetravelacademy.com


Veterans Student Refund Policy, 38 CFR 21.4255
This policy applies to all veterans or eligible persons applying for, or otherwise currently enrolled in, any program at TTA who may receive Veterans Educational Benefits. TTA has, and maintains, a policy for the refund of the unused portion of tuition, fees, and other charges in the event the veteran or eligible person fails to enter the course or withdraws, or is discontinued therefrom at any time prior to completion. The non-refundable portion of the registration fee is $10. Further, the amount charged to the veteran or eligible person for tuition, fees, and other charges will not exceed the approximate pro rata portion of the total charges for tuition, fees, and other charges, that the length of the completed portion of the course should bear to its total length.
For each veteran or eligible person who applies to TTA, the school and such veteran or eligible person shall complete the Veteran Rule Policy form.

Business Categories

Continuing Education, Flight Attendant