See Hours
| Monday | 9:00 AM - 5:00 PM |
|---|---|
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
About
Overview
BBB Accredited Since: 10/11/2013
Years in Business: 16
Payment methods:
All major credit & debit cards, PayPal, money order, check
BBB Accreditation & Rating
About This Business
E-Commerce business engaging in sales to businesses as well as
Products and Services
Business Details
- Local BBB:
- BBB of Detroit & Eastern Michigan
- BBB File Opened:
- 9/26/2013
- Business Started:
- 3/20/2008
- Business Incorporated:
- 12/1/2008
- Type of Entity:
- Corporation
- Alternate Names:
- JB Tools
- Business Management:
- Mr. Jason Petta, President
Additional Contact Information
- Principal Contacts
- Mr. Jason Petta, President
- Additional Phone Numbers
- Other Phone: (734) 744-6449
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Refund and Exchange Policy
- <p>Returns will be accepted for 60 days after you receive the package. The item/s must be unused and in the original factory packaging. If an item is defective, or we send the incorrect item, we will email you a prepaid FedEx label to use for the return. For any other reason, the buyer will assume return shipping costs. Please inspect LTL/truck shipments before receiving, we do not prepay returns on truck orders for any reason.</p>
<p>Please <a href="https://www.jbtools.com/contact-us/">contact us</a> in advance if you are returning an item. When shipping back a package, please feel free to use whichever shipping service you desire. </p>
<ul>
<li>There are no restocking fees.</li>
<li>Our customers are never responsible, in any way, for lost or damaged packages. We will offer a reshipment or a refund if this occurs.</li>
<li>Return refunds are submitted 1-3 business days after we receive the package back.</li>
<li>International returns are not accepted.</li>
</ul> - Business Categories
- Online Shopping
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.