Business ProfileforMagic Towing
Current Alerts For This Business
Update 03/05/2019: Company may also be using the name Magic Towing.
In October 2018, BBB investigated Breakthrough Towing’s business practices. This investigation was prompted by a large volume of complaints & consumer inquires. Consumers advise that their vehicles are being towed from a local Detroit McDonald's (Location: 4235 Woodward Ave, Detroit, MI 48201) & Midtown Liquor (Location: 4161 Woodward Ave, Detroit, MI 48201) illegally. Several consumers assert this is done via the use of spotters. During the course of BBB's investigation, BBB employees encountered a man outside of Midtown Liquor who questioned our investigations team filming of a Breakthrough Towing truck. The man advised he was on lunch and had no affiliation with Breakthrough Towing. At the time, BBB was unable to confirm if the man was a spotter for Breakthrough Towing. After a report by Fox 2 Detroit aired, BBB was able to confirm it was the same man BBB encountered during the course of our investigation of the Midtown Liquor location.
The business has failed to respond to BBB's numerous requests for response to consumer complaint issues.
According to Michigan Vehicle Code Act 300 of 1949 Sec. 257.252d., "(2) Unless the vehicle is ordered to be towed by a police agency or a governmental agency designated by a police agency under subsection (1)(a), (d), (e), or (k), if the owner or other person who is legally entitled to possess a vehicle to be towed or removed arrives at the location where the vehicle is located before the actual towing or removal of the vehicle, the vehicle shall be disconnected from the tow truck, and the owner or other person who is legally entitled to possess the vehicle may take possession of the vehicle and remove it without interference upon the payment of the reasonable service fee, for which a receipt shall be provided."
Consumers with outstanding concerns are still encouraged to file a complaint with BBB, but may also wish to obtain legal counsel and/or contact the Michigan State Police at: www.michigan.gov/msp.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 1502 W Fort St, Detroit, MI 48216
- BBB File Opened:
- 3/31/2015
- Years in Business:
- 11
- Business Started:
- 1/1/2013
- Business Incorporated:
- 3/14/2013
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Breakthrough Towing, LLC
- Business Management
- Mr. Michael Dickerson, Owner
- Contact Information
Principal
- Mr. Michael Dickerson, Owner
Customer Contact
- Mr. Michael Dickerson, Owner
- Additional Contact Information
Fax Numbers
- (313) 228-8532Primary Fax
Phone Numbers
- (313) 228-8528Other Phone
Website Addresses
- (313) 228-8532
Customer Complaints
0 Customer Complaints
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