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- Advertising Review:
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On 5/29/2019, BBB contacted the business regarding its continuous use of "Michigan's Largest Collection Of Antique And Vintage Fine Jewelry" claims in its website advertising. Such a claim is considered to be Objective Superlative and the advertiser must possess substantiation as they can be based upon accepted accolades, standards and/or tests. BBB did attempt to locate proof on their website to confirm the said claim, but was unsuccessful. BBB attempted to address the issue with a challenge and the business did not respond to the issue. BBB attempted numerous emails along with phone/mail attempts to gain attention of the business. This advertising review has been closed as unsubstantiated because the business failed to respond.
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