Complaints
Current Alerts For This Business
Pattern of Complaints:
BBB files indicate that this business has a pattern of complaints/reviews concerning:
*Customer Service Issues (Business failed to respond to consumer communications; Contact information displayed on business website was invalid/inactive)
*Delivery Issues (Product ordered was never delivered/made available to the consumer, for example: no link, wrong link, or broken link was provided)
*Refund Issues (Consumers were unable to obtain refunds for products that were never delivered)
On 02/11/2020 BBB sent notification of the complaint pattern and requested that the business provide an explanation for what they believe to be the cause of the pattern, and outline 3 action steps the business will implement to work to eliminate the pattern.
As of 02/21/2020 the business has not provided a response addressing the pattern of complaints identified.
*Customer Service Issues (Business failed to respond to consumer communications; Contact information displayed on business website was invalid/inactive)
*Delivery Issues (Product ordered was never delivered/made available to the consumer, for example: no link, wrong link, or broken link was provided)
*Refund Issues (Consumers were unable to obtain refunds for products that were never delivered)
On 02/11/2020 BBB sent notification of the complaint pattern and requested that the business provide an explanation for what they believe to be the cause of the pattern, and outline 3 action steps the business will implement to work to eliminate the pattern.
As of 02/21/2020 the business has not provided a response addressing the pattern of complaints identified.