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          Find a Location

          Music & Arts has 62 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileMusic & Arts

            Musical Instrument Rental
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            Business Alert:
            On 11/21/2020, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, 20-34661-KRH. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to the contact information below for resubmission to that source. The case number should be entered on the form.
            John P. Fitzgerald III
            Office of the US Trustee - Region 4 -R
            701 E. Broad Street, Ste. 4304
            Richmond, VA 23219
            804-771-2310
            USTPRegion04.RH.ECF@usdoj.gov

            Contact Information

            5295 Westview Drive, Suite 300

            Frederick, MD 21703-7159

            Get Directions
            Visit Website
            (301) 620-4040

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            Customer Reviews

            1.18/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/31/2018

            Years in Business: 72

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers the rental, sale and repair of band and orchestral instruments. This company also offers music lessons.

            Business Details

            This is a multi-location business.

            Find a Location

            Music & Arts has 62 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              5295 Westview Drive, Suite 300, Frederick, MD 21703-7159
              BBB File Opened:
              1/5/2005
              Years in Business:
              72
              Business Started:
              1/1/1952
              Business Incorporated:
              1/19/2000 in MD, USA
              Accredited Since:
              1/31/2018
              Type of Entity:
              Corporation
              Number of Employees:
              1575
              Alternate Business Name
              • Guitar Center Stores, Inc.
              Business Management
              • Ms. Amanda McTurk-Brown, Director
              • Mr. Jeff Gottieb, President
              Contact Information

              Customer Contact

              • Ms. Jessica Nalley, Manager
              Additional Contact Information

              Fax Numbers

              • (301) 620-2550
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              0 Customer Complaints

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              Customer Reviews

              1 Customer Reviews

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              Most Recent Customer Review

              Barbara N

              11/29/2021

              I ordered a ****** Digital Piano Piano package on October 27, 2021 from your Marietta, Georgia store. I was told that it was in your warehouse and would ship in 5-7 business days. This is/was a gift for my grandchildren for Hanukkah which began on yesterday November 28. I had no gift for them. I gave you a full month to get this to my house. I called your customer service line 3-4 times and was eventually told that it would ship in pieces on November 23, 25, 26 and December 1 from somewhere in Maryland. I am in Georgia. That's not that far. I just got off the phone with one of your customer service agents. He now tells me that this item will not be shipped until December 31s I am so very disappointed. Just tell me the truth. If you do not know when this piano will ship just tell me. If it just isn't going to ship tell me. All I want is the truth. I understand that shipping is greatly slowed right now and trucks are not moving. Just tell me the truth. Please.

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              BBB of Greater Maryland

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