Business Profile
Debt Relief Services
Option 1 LegalFind BBB Accredited Businesses in Debt Relief Services.
Complaints
Current Alerts For This Business
Pattern of Complaints:
BBB files indicate that this business has a pattern of complaints alleging:
* Lack of transparency when a potential client seeks information on the services Option 1 Legal provides (debt relief vs. debt consolidation vs. debt settlement)
* In-home appointments are attended only by a notary public and not a representative of Option 1 Legal
* Failure to provide copies of signed contracts or agreements at the time of or following the appointment with the notary
* Failure to respond to phone calls/emails from consumers seeking assistance with their situation
* Results were not achieved in the advertised timeframe
* Complainant continued to be charged after cancellation
On 3/18/2020, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 4/16/2020, the business has not provided BBB with a sufficient response addressing the pattern of complaints.
* Lack of transparency when a potential client seeks information on the services Option 1 Legal provides (debt relief vs. debt consolidation vs. debt settlement)
* In-home appointments are attended only by a notary public and not a representative of Option 1 Legal
* Failure to provide copies of signed contracts or agreements at the time of or following the appointment with the notary
* Failure to respond to phone calls/emails from consumers seeking assistance with their situation
* Results were not achieved in the advertised timeframe
* Complainant continued to be charged after cancellation
On 3/18/2020, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 4/16/2020, the business has not provided BBB with a sufficient response addressing the pattern of complaints.