Business ProfileforAgora Financial, LLC
Current Alerts For This Business
On 2/8/2021, the business entered into a Consent Order for Permanent Injunction and Monetary Judgment with the Federal Trade Commission. The action settles allegations that the business falsely promised a cure for type 2 diabetes and promoted a plan to help consumers cash in on a government-affiliated check program. Under the terms of the Consent Order, defendants are ordered to pay the FTC $2,059,009.33 and they are prohibited from making any representations about the health benefits, performance, or efficacy of the products or programs covered in the settlement without certain substantiation. The Consent Order also prohibits defendants from misrepresenting a covered product that does not require consumers to restrict their diet or make dietary changes, and from misrepresenting that a covered product is scientifically or clinically proven when it is not. The Consent Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.
For more details, go to:
https://www.ftc.gov/news-events/press-releases/2021/02/publisher-will-pay-more-2-million-settle-ftc-charges-it-targeted?utm_source=govdelivery
* Poor Customer Service (Consumers allege that business failed to respond to consumer correspondence; Consumers allege that telephone number provided is for an automated system/was disconnected)
* Advertising Issues (Consumers allege that advertisement misrepresented the product or service regarding claimed results or amount of money needed to participate; Consumer allege they were not aware of auto-renewal feature; Consumers allege they were not aware that the product they purchased came with a subscription)
* Billing/Collection Issues (Consumers allege they were charged after cancellation; Consumers allege unauthorized charges such as being billed unexpectedly or billed more than the purchase price)
* Refund Issues (Consumers allege they were not aware that the service was nonrefundable; Consumers allege that the promised refund was not received)
* Service Issues (Consumers allege that the subscription paid for was discontinued, but no refund was offered)
Agora Financial LLC provided a response and indicates that it is committed to improvements to its customer service, payment processing, and advertising models.
On February 10, 2021, BBB notified the business that the pattern of concerns related to the advertising issues alleged by consumers has persisted.
BBB will continue to monitor the nature of complaints submitted about this business.
Additional business information
https://www.bbb.org/us/md/baltimore/profile/publishers-periodical/the-agora-companies-0011-211
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 808 Saint Paul St, Baltimore, MD 21202-2406
- BBB File Opened:
- 5/10/2012
- Years in Business:
- 23
- Business Started:
- 6/19/2001
- Business Incorporated:
- 6/19/2001 in MD, USA
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 5
- Alternate Business Name
- Strategic Intelligence
- Seven Figure Publishing
- Kinetic Profits
- Related Businesses
- Contact Information
Other Contacts
- Nicole Sullivan
- Additional Contact Information
Phone Numbers
- (800) 300-0291Other Phone
- (844) 449-6520Other Phone
Email Addresses
- Other
- (800) 300-0291
Customer Complaints
0 Customer Complaints
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