See Hours
| Monday | 7:00 AM - 4:30 PM |
|---|---|
| Tuesday | 7:00 AM - 4:30 PM |
| Wednesday | 7:00 AM - 4:30 PM |
| Thursday | 7:00 AM - 4:30 PM |
| Friday | 7:00 AM - 4:30 PM |
About
This business has 1 alert
Important information
Overview
BBB Accredited Since: 10/4/2013
Years in Business: 37
Payment methods:
- Cash
- Check
BBB Accreditation & Rating
About This Business
Products and Services
Photos and Videos
Business Details
- BBB File Opened:
- 10/4/2013
- Business Started:
- 10/4/1987
- Business Incorporated:
- 10/14/1987
- Type of Entity:
- Corporation
- Business Management:
- Mr. Robert Nelson MacNeill, President
- Number of Employees:
- 2
Additional Contact Information
- Principal Contacts
- Mr. Robert Nelson MacNeill, President
- Customer Contacts
- Mr. Robert Nelson MacNeill, President
- Fax numbers
- Primary Fax: (781) 749-4995
- Additional Email Addresses
- Primary: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Refund and Exchange Policy
- The business states their refund & exchange policy is as follows:
We are a "service provider". Refunds are not usually a part of the billing that we entail. Installing major products that we supply usually has a manufacturer's warranty, which Andy will handle with our supplier should their be a defect. We will make every effort to install products that are in excellent condition.
Should we be asked to install a product the "homeowner" purchases, such as a lavatory or water closet, we do not warranty their purchases. If that product is found to have a defect, we remove it for the owner & they do an exchange at the store where they purchased the item. Then when the customer has the replaced product, we will install the new for a labor fee. This is common when customers buy faucets at a hardware store and parts are missing when we go to install it. It is far better to have OCMI provide the product for you so we can warranty it. We also suggest you keep any sales receipts from the purchase for one year in case there is an issue. Many stores will only allow a return within 90 days of purchase. Be sure to check on that when deciding to buy your own plumbing products. The buyer should be aware that some fixtures they purchase may not be made in America. Check with the store before you buy. - Referral Assistance
- Massachusetts Board of State Examiners of Plumbers and Gas Fitters
1000 Washington St
Boston MA 02118
Phone Number: 617-727-9952
Fax Number: 617-727-6095
https://www.mass.gov/orgs/board-of-state-examiners-of-plumbers-and-gas-fitters
ann.m.deruosi@state.ma.us - Business Categories
- Heating and Air Conditioning, Plumber, Heating Contractors, Plumbing Plan
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