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          Business Profile

          New Car Dealers

          Ira Motor Group

          Headquarters

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in New Car Dealers.

          About

          This business has 1 alert

          Important information

          • Additional Info:

            BBB with the use of artificial intelligence, analyzed the complaints on 9/9/24

            BBB shared the findings and recommendations with Ira Motor Group.


            The findings appeared to show:

            Repair Quality Concerns: The high number of repair-related complaints suggests significant dissatisfaction with the quality or timeliness of repairs.

            Warranty Issues: Complaints about guarantees and warranties indicate potential miscommunication or misunderstandings regarding coverage terms.


            Ira Motor Group did not provide BBB with a response.


          About This Business

          Ira Motor Group consists of several dealerships in Massachusetts, Maine and New Hampshire offering the sale of new and pre-owned vehicles, automotive repair, collision repair, estimates and rentals.

          Products and Services

          Automobiles, Collision Center Services, Parts for automobiles, Services to Automobiles

          Business Details

          BBB File Opened:
          6/24/1980
          Business Started:
          1/1/1967
          Date of New Ownership:
          1/1/2000
          Business Incorporated:
          11/1/1996
          Type of Entity:
          Corporation
          Alternate Names:
          Mercedes-Benz of Manchester
          Ira Ford Auburn
          Mercedes-Benz of Manchester
          Toyota of Manchester
          Lexus of Manchester
          IRA Pre-Owned of Exeter
          BMW Stratham
          Audi Westwood
          Audi Peabody
          Ira Acura Westwood
          IRA Toyota Danvers
          IRA Toyota Hyannis
          IRA Toyota Orleans
          IRA Lexus Danvers
          IRA Subaru
          Porsche Westwood
          Ira Mazda
          BMW of Norwood
          Volkswagen Norwood
          Mercedes-Benz of Hanover
          Mercedes-Benz of Westwood
          Land Rover Hanover
          Ira Buick GMC - Hanover
          Ira Volvo Cars South Shore
          BMW South Shore
          Volkswagen Saco
          Ira Honda - Saco
          Ira Toyota Saco
          Ira Chrysler Dodge Jeep Ram
          Ira Ford Saco
          Mercedes-Benz of Scarborough
          Number of Employees:
          2500

          Additional Contact Information

          Customer Contacts
          Mr. Jeff Kleiner, Executive Manager
          Fax numbers
          Other Fax: (978) 750-1828
          Additional Phone Numbers
          Other Phone: (978) 739-8300
          Other Phone: (978) 739-8850
          Other Phone: (978) 739-8686

          Additional Information

          Referral Assistance
          Massachusetts Division of Standards
          One Ashburton Place
          Boston MA 02108
          Phone Number: 617-727-3480
          Fax Number: 617-727-5705
          https://www.mass.gov/orgs/division-of-standards
          standards.mail@state.ma.us

          Industry Tip

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