Information and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning Delivery Issues and Refund/Exchange Issues. On September 5, 2024, the BBB submitted a written request to the company encouraging them to address the pattern of complaints. We are awaiting the business's response. The BBB mailed a second request on September 17,2024 to the business. The business never addressed the pattern of complaints.
Alert
BBB offers the following tips for consumers purchasing cemetery headstones:
•Do not be rushed into making an emotional decision. Take time to research possible headstone companies. Ask for references and check them out.
•Ask the cemetery about any company you are considering. The cemetery may be able to tell you whether they have seen problems with a specific business.
•Read any agreement carefully before signing it. Make sure you understand how long it will take before the stone is placed. Know exactly how much you are expected to pay in advance and how much you will owe once the stone is completed.
•Pay by credit card whenever possible in case you need to challenge the charge later.
•Check a company`s BBB Business Review by going to www.bbb.org or by calling 318-797-1330.
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