Business ProfileforSteph's Bags
Current Alerts For This Business
On May 15, 2012 the company was notified of BBB concern with the pattern of complaints BBB has received in regards to these shipping issues. The business responded to BBB stating that they were working to fix shipping issues by being more upfront with customers and had implemented an improved customer service plan to keep customers informed of out of stock colors, delays, etc.
However, to date, BBB has seen no improvement to the pattern of complaints received, which still relate to lengthy shipping delays even after having made payment and after receiving email notifications that the product had shipped.
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- Winchester, KY 40391
- BBB File Opened:
- 6/13/2008
- Years in Business:
- 18
- Business Started:
- 9/1/2006
- Type of Entity:
- Sole Proprietorship
- Contact Information
Principal
- Ms. Stephanie C. Marsillett, Owner
- Additional Contact Information
Email Addresses
- Primary
- Other
Customer Complaints
0 Customer Complaints
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