Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Tri-County Animal Clinic has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTri-County Animal Clinic

    Veterinarian

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11 Rhubens Br, Louisa, KY 41230-6714
    BBB File Opened:
    3/15/2005
    Years in Business:
    28
    Business Started:
    7/1/1996
    Contact Information

    Principal

    • Dr. Mark Ratliff, Owner
    Additional Contact Information

    Fax Numbers

    • (606) 673-1344
      Primary Fax

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeanette B

    1 star

    11/28/2021

    I took my dog to tri county animal clinic in Louisa for a post ER visit because he had a seizure. They tested him for erlichiosis and Lyme and he was positive for both. They reassured me that my dog would be safe with them overnight. I was never told no one was there throughout the night. I should have been referred back to the emergency vet for overnight care. They told me they were going to give him fluids and start doxycycline the next day. They told me he would be ok. I called at 1:00 p.m and he was sleeping. The next day at 9 am I called them to tell them we were on our way to get him and the receptionist said I needed to talk to a vet. A vet (not the one that was treating him) got on the phone and told me my dog died during the night. NOONE WAS EVEN THERE. No one called me. No one called me when they opened at 8am. They just waited for me to call. When my husband went to pick him they wouldn't give him to him unless we paid 237 dollars when I had already given them 200 dollars the day before. 237 dollars for what? MY Dog is dead. Also I have requested for them to call me two different times to tell me exactly what happened to my dog and no one will tell me a thing. They also blocked me on their Facebook messenger. This is real life folks. I don't know how he died I don't know what happened I am In complete shock because I have four children who looked at this dog like a sibling. Not to mention I lost my father two days before. I trusted them. Teddy died between 10-11 pm at night and I was never told. Also they put him in a garbage bag. Please do not take your animals here EVER and tell everyone. If I would have taken him somewhere else he would be alive. My family and I deserve answers. Added: I have since talked to the vet after I demanded he return my phone call. He told me he gave him doxycycline before he left for the night. He gave him a medication and didn't monitor his reaction to it. He also left a dog that had previously had a seizure alone.

    Local BBB

    BBB serving Central & Eastern Kentucky

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.