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- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Sedgwick County DA vs. Caitlin Payne dba CP Family Photography
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On January 30, 2024, Caitlin Payne, doing business as CP Family Photography, entered into a consent judgment with the Office of the Sedgwick County District Attorney. The consent judgment settles allegations that Payne violated the Kansas Consumer Protection Act by deceptively advertising photography services using photographs taken by other photographers and failing to disclose to the consumers that the photographs were not her own. As part of the investigation, the Consumer Protection Division (CPD) received an additional complaint involving Payne sending a replacement photographer to a wedding while she was allegedly attending another event and failing to disclose the replacement lacked the skills to perform the contracted services. Under terms of the consent judgment, Payne is liable for $34,046.70 in civil penalties, investigative expenses and court costs, while on a 48-month probationary period with the CPD. Payne will also have to pay $2,349.70 in restitution to two impacted consumers. The consent judgment also calls for an injunction from engaging in deceptive or unconscionable acts and cooperation with any future complaints. Payne promised in future offers for photography services not to use photographs of other photographers unless they are clearly and conspicuously disclosed as only a style of photography that she is capable of reproducing. The consent judgment was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.
Business Details
- BBB File Opened:
- 8/2/2022
Additional Contact Information
- Principal Contacts
- Ms. Caitlin Eilise Payne, Owner
- Customer Contacts
- Ms. Caitlin Eilise Payne, Owner
- Social Media
Additional Information
- Business Categories
- Photographer, Portrait Photographers, Wedding Photographers
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