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Find a Location

The College Network, Inc. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforThe College Network, Inc.

    Publishers Book
    HeadquartersMulti Location Business

    Current Alerts For This Business

    Pattern of Complaint:
    BBB file indicate that this business has a pattern of complaint concerning consumers alleging that it took weeks and even months longer to get their exam fee back from company than what they were told. On August 8, 2014 company responded with "We have experienced some administrative issues around the tracking, approval, and reimbursement of exam fees.  While dealing with these issues we have put in place an escalation process to manually submit exam fee payments as customers contact our customer service center to individually deal with customer issue.  Our relationship with our customers is number one in importance to us.  We have had many requests for checks when the customer(s) hasn't yet completed the required practice exams which had originally slowed or caused some delays in the process." Company states "All of these issues have been identified and should be corrected soon." Better Business Bureau has continued to monitor the pattern of complaints with The College Network and Better Business Bureau has found that the company has failed to cooperate with BBB efforts to address the underlying cause(s) of complaints. 
    Bankruptcy:
    On 03/02/2017, the business owner filed for bankruptcy under Chapter 7 (Liquidation) of the federal Bankruptcy Act, case# 17-10957-abl. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to U.S. Bankruptcy Court District of Nevada 300 Las Vegas Boulevard Las Vegas NV 89101 for resubmission to that court. The case number should be entered on the form.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The College Network (TCN) is an independent education publisher and research company and is not a part of Excelsior College nor any other university or college.

    Business Details

    This is a multi-location business.

    Find a Location

    The College Network, Inc. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      3815 River Crossing Parkway #260, Indianapolis, IN 46240-7746
      BBB File Opened:
      5/22/2008
      Years in Business:
      29
      Business Started:
      11/22/1995
      Business Incorporated:
      11/22/1995
      Type of Entity:
      Corporation
      Alternate Business Name
      • T C N
      Business Management
      • Mr. Bernie Schrader, Director of Customer Relations
      • Mr. Gary Eyler, Owner
      Contact Information

      Principal

      • Mr. Gary Eyler, Owner

      Customer Contact

      • Mr. Bernie Schrader, Director of Customer Relations
      Additional Contact Information

      Fax Numbers

      • (702) 214-1414
        Other Fax

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

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      Local BBB

      BBB Serving Central Indiana

      BBB Reports On

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