About
Important information
- Advertising Review:
On 10-21-19 BBB contacted Proffitt Overhead Door regarding the statement, "WE OFFER A 100% GUARANTEE ON ALL OUR WORK!" found on their business website of https://www.proffittgaragedoors.com/contact-proffitt-overhead-doors-michigan.html. BBB requested the business to substantiate, modify, or discontinue this claim to be in accord with BBB's Code of Advertising. BBB received no response from the business. On 10-31-19, BBB again contacted Proffitt Overhead Door regarding their guarantee claim. No response from the business was received. As of 11-14-19, BBB is awaiting a response.
20. Warranties or Guarantees
20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must
clearly and conspicuously include a statement that the complete details of the warranty can be
seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of
mail or telephone order sales, made available free on written request.
20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial
offer,” or similar representations in advertising if the seller or manufacturer refunds the full
purchase price of the advertised product or service at the consumer's request.
20.3 When “satisfaction guarantee” or similar representations are used in advertising, any
material limitations or conditions that apply to the guarantee must be clearly and conspicuously
disclosed.
20.4 When advertising “lifetime” warranties or guarantees or similar representations, the
advertisement must clearly and conspicuously disclose its intended meaning of the term
“lifetime.”
20.5 Sellers or manufacturers should advertise that a product or service is warranted or
guaranteed only if the seller or manufacturer promptly and fully performs its obligations under
the warranty or guarantee.
BBB Code of Advertising
12
21. Layout and Illustrations
21.1 The composition and layout of advertisements should be such as to minimize the possibility
of misunderstanding by the reader.
21.1.1 For example, prices, illustrations or descriptions must not be so placed or displayed
in an advertisement as to give the impression that the price or terms of featured products
or services apply to other products or services in the advertisement, when such is not the
case
About This Business
Products and Services
Business Details
- Local BBB:
- BBB Serving Northern Indiana
- BBB File Opened:
- 5/4/2010
- Business Started:
- 8/6/2008
- Business Management:
- Mr. Jason Proffitt, President
Additional Contact Information
- Principal Contacts
- Mr. Jason Proffitt, President
- Customer Contacts
- Mr. Jason Proffitt, President
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Business Categories
- Garage Doors
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